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Privacy Statement

At Trade Links West Indies (“TLWI”) we recognize the importance of protecting your personal data and are committed to processing it responsibly and in compliance with the applicable data protection legislation.

This Privacy Statement describes TLWI's general privacy practices that apply to personal data we collect, use and share about consumers and other individuals within our clients, business partners, suppliers and other organizations with which TLWI has or contemplates a business relationship. TLWI respects the privacy of its customers and visitors to its websites. All personal data collected and used is secured and accessed by authorized personnel only. We are continuously improving our security controls to protect your personal data against unauthorized or unlawful processing and use, as well against any accidental loss, destruction, damage, theft or disclosure.

Why and how we collect and use your personal data

We may collect your personal data as an individual for various purposes, such as the following:

Access and use of websites or other online services

When entering one of our websites, or using an online service, TLWI uses cookies which are necessary to the website’s functioning and required to achieve the purposes as illustrated in this Privacy Statement. TLWI will record information necessary to provide you with access, for the operation of the website and for us to comply with security and legal requirements in relation to operating our site, such as passwords, IP address and browser settings. We also collect information about your activities during your visit in order to personalize your website experience, such as recording your preferences and settings, and to collect statistics to help us improve and further develop our websites, products and services. When visiting one of our websites you can change or withdraw your consent to the use of cookies made upon your initial visit to our website.

Responding to your request for information, order, or support

When you contact us (online or offline) in connection with a request for information, to order a product or service, to provide you with support, we collect information necessary to fulfil your request, to grant you access to the product or service, to provide you with support and to be able to contact you. For instance, we collect your name and contact information, details about your request and your agreement with us and the fulfillment, delivery and invoicing of your order. We retain such information for administrative purposes, defending our rights, and in connection with our relationship with you.

Contacting employees of our clients, prospects, partners and suppliers

In our relationship with clients or prospects, partners and suppliers, they also provide us with business contact information (such as name, business contact details, position or title of their employees, contractors, advisors and authorized users) for purposes such as contract management, fulfillment, delivery of products and services, provision of support, invoicing and management of the services or the relationship.

Visitor information

We register individuals visiting our sites and locations (name, identification and business contact information) and use camera supervision for reasons of security and safety of persons and belongings, as well as for regulatory purposes.

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